It is the policy of Pinnacle Home Improvements to operate part of its business under an efficient and effective integrated quality and environmental management system meeting the requirements of BS EN ISO 14001 and BS EN ISO 9001 and to ensure that the company meets and exceeds the ongoing expectations and requirements of its customers and in conjunction with regulatory requirements.

All employees shall be made aware of the need to maintain a high level of performance and shall be required to carry out their duties in accordance with the defined process documents in order to maintain low levels of environmental impact.

Pinnacle Home Improvements intends to maintain its position as a Leader in the provision and installation of energy efficient doors and windows, etc. by striving to continue to improve the Company reputation and reduce non-compliances, by continually reviewing and improving its procedures using the tools of its Integrated Management System, while ensuring that all staff perform their duties efficiently and effectively to the mutual benefit of the Company and its Customers.

It is the intention of the Company to ensure that during its activities its environmental aim is the prevention of pollution to land, air and water, to reduce energy and resource use. To minimise the amount of waste produced and ensure that as much as possible is recycled.

To set out environmental targets and objectives that are strategic, measurable, achievable, realistic and targeted to benefit ourselves, our trading partners and the environment as a whole.

The Management shall maintain its awareness of statutory and regulatory requirements, codes of practice, and regulations to ensure that the Company continues to meet its obligations.